Refund Policy

When you receive a refund

Once your return is received and inspected (or your claim is approved without a return), we email you to confirm. Approved refunds are issued within 5–10 business days.

How refunds are paid

• Refunds go back to the original card, in the currency you paid (USD or EUR). Your bank may take a few extra days to show the refund.

What is refunded

The price of the returned items. Original shipping fees and the Shipping Protection fee are not refundable unless the return is the result of our error (damaged, defective or wrong item).

Late or missing refunds

If you haven't received an approved refund after 10 business days, check with your bank or card issuer first, then contact us at hello@glowbysveta.com.

Cancellations

You can cancel an order free of charge before it ships. Email us as soon as possible with your order number.